Question 1

How many Macs can one key use?

Accepted Answer

One key works on 3 Macs at a time. To switch Macs, remove the old one on the Account page, then enter the key on the new Mac.

Question 2

How do I move my license to a new Mac?

Accepted Answer

Sign in to the Account page, remove the old Mac, then enter your key on the new one.

Question 3

I lost my key. What now?

Accepted Answer

Sign in to the Account page with the address you bought with (through the link we e-mail you); the key is always there.

Question 4

Do I need a subscription?

Accepted Answer

No. You pay once: the key never expires and you get every update for life, new major versions included.

Question 5

Are updates free?

Accepted Answer

Yes, for life: every future release, new major versions included. The app checks for new versions and offers to install them.

Question 6

How does the trial work?

Accepted Answer

Download and open the app: every Mac gets a 14-day trial with no account or card. When it ends, features lock until you enter a key.

Question 7

Will it run on my Mac?

Accepted Answer

You need macOS 15 Sequoia or later on an Apple silicon or Intel Mac (Intel is supported at build level).

Question 8

Does it work on Macs without a notch or on external displays?

Accepted Answer

Yes. PFCove draws a virtual notch at the top edge of the screen, and you can resize it. Pick the display it shows on; when you plug in or unplug a screen, the app rearranges itself.

Question 9

Can I see my AirPods battery?

Accepted Answer

Yes. When your AirPods connect, the notch shows a turning 3D icon and the battery of each earbud. The case appears only when macOS reports it, usually while the earbuds are inside.

Question 10

Will it slow my Mac down?

Accepted Answer

No. Measured on a MacBook Pro M4: about 0.01% CPU when idle, 0.07% while music plays with the notch closed and about 2% with the notch open. The waveform that follows the real audio costs more (about 4.4%), so it is off by default.

Question 11

How can I pay?

Accepted Answer

By card through Paddle, our reseller (US dollars); Paddle's checkout also offers PayPal and Apple Pay. On the Vietnamese site you can also pay by bank transfer with a VietQR code (dong).

Question 12

How soon do I get my key?

Accepted Answer

It is e-mailed as soon as the payment is confirmed. Bank transfers are confirmed automatically when the money arrives.

Question 13

Can I get a refund?

Accepted Answer

Yes, within 14 days of purchase, whichever way you paid. The key is revoked when the refund is made. How to ask is in the refund policy.

Question 14

What does the app send to the server?

Accepted Answer

When it starts a trial, activates or refreshes a license: a one-way pseudonym of your Mac, its name, and the app and macOS versions (with the request's IP address). Calendar content, Focus and audio never leave your Mac; when a track has no artwork, the artist and album names may be sent to Apple to find it (you can turn this off in Settings).

Question 15

Does the weather use my location?

Accepted Answer

Weather is off by default. When you turn it on, the app sends only rounded coordinates (about 1 km) to the weather service. Every service that uses your location is listed in the privacy policy.

MacBook notch app FAQ

Buying and licenses

Setup and use

Payment and refunds

Privacy

Need more help?